At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
Passiv, part of the BUUK Infrastructure Group, are looking for Key Account Manager who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
Purpose of this role
Acting as the strategic partner and advocate for key clients, while managing supplier relationships and optimising internal processes, resources and workflows to deliver exceptional results.
Your key responsibilities are
Own, manage and grow customer relationships for key accounts across Solar and Heat portfolios.
Monitoring account performance and producing KPI reports.
Maintaining account management plans and actively using the CRM.
Organising business review meetings.
Fulfilling quotation requests and enquiries.
Supporting bid submissions and supplier questionnaires.
Supporting the Finance team with cash collection.
Manage the day to day operational supplier relationships such as O&M suppliers for Solar clients.
Support the set up of new accounts for Solar services, coordinating with the Technical Support and Finance teams as well as the customer to ensure a smooth on-boarding.
Manage end to end REGO process (annually) including coordinating with customers, Ofgem and off-takers.
Forecast, track and report sales and revenue performance against plan; take corrective action where required.
Successfully execute the Company's brand and messaging strategy and act as a promoter of the brand.
Maintain an up-to-date knowledge of industry-related regulatory and market activities affecting the business; track and report on arising risks and opportunities.
Assume responsibility for operational activities in the absence of the Service Director.
Any other duties as required by the manager.
Experience/Knowledge
Knowledge of the domestic solar market.
Experience of delivering sales success.
Experience of managing customer accounts.
Abilities/Skills
Excellent written and verbal communication skills.
Good numeracy skills with excellent working knowledge of Excel and Powerpoint or equivalents.
Excellent stakeholder management skills.
Desirable
Degree or equivalent.
Experience of working with technology/software.
Ability to use Microsoft Office programmes or equivalent.
Conditions of Employment
What can you expect from us
Cost of living annual pay review.
Company pension contributions up to 4% if employees contribute 5%.
33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
Enhanced maternity, paternity and adoption pay.
To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
Hybrid working for eligible roles.
Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
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