Purpose of this role

Reporting to the Regional Manager, you will be the main on-site presence for project delivery. You will be responsible for building and maintaining strong working relationships with Persimmon site managers, project managers, groundworkers, and contractors. You must possess an in-depth understanding of the work programme and be empowered to make real-time decisions that contribute to its successful delivery. This includes representing FibreNest effectively during high-profile site visits, demonstrating strong stakeholder management skills across all field operations.

Your key responsibilities are

Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits.

Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover).

Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits).

Expertly locate and repair network faults using tools like OTDR, OPM, LFD, and VFL.

Promote FibreNest's quality standards with Persimmon Homes and stakeholders.

Ensure network builds meet quality, budget, and service standards through regular checks against technical specifications.

Continuously seek to improve processes and efficiency.

Provide excellent customer service.

Engage with teams on live developments to ensure high standards.

Report regularly to the Regional Manager/Supervisor on build safety and quality.

Keep network records accurate (provide images, diagrams, test results).

Perform other relevant duties as requested by management.

Qualifications

NRSWA and PIA accreditations (minimum SA002 and N23).

Experience/Knowledge

Solid understanding of optical network construction and maintenance.

Experience in fibre-optic installation, splicing, and distribution.

Good knowledge of UK telecoms networks.

Abilities/Skills

Self-starter, able to work quickly in a dynamic environment.

Calm under pressure.

Strong interpersonal and customer-facing skills with a positive attitude.

Excellent communication skills (written and verbal).

Able to prioritise work independently.

Builds good relationships easily.

Strong collaborator.

Practically competent.

Able to challenge constructively.

Proactive, takes ownership, delivers high-quality work.

Initiative-taking, energetic, and forward-thinking.

Tenacious, committed, professional, and responsible.

Open, honest, respectful team player.

Collaborative and trusting.

Desirable

EUSR / CSCS Card.

PIA Accreditations SA007, K008 & SA006.

Fibre splicing qualifications N23 or equivalent.

Optical Testing & Commissioning.

Conditions of Employment