At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for Commercial Support Officer who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
Purpose of this role
To provide administrative support to the Commercial Team to facilitate the adoption of multi utility networks from our construction partners.
30 hours per week
Your key responsibilities are
>Processing of customer quotation requests in line with agreed relationships, company rules and within agreed standards of service whilst supporting the best possible solution available to our customers.
Assist in the negotiation, improvement and follow up of quotations in order to increase BUUKs success.
Liaise with customers on the acceptance, approval and progression of quotations through to Technical Team.
Processing of invoices in line with agreed relationships, company rules and within agreed standards of service.
Liaise internally and directly with our customers to resolve queries.
Assist in the production of statistics for internal management reporting and external customer reporting.
Assist in the administration of signing up new customers.
Any other duties as required by the manager.
Qualifications
Experience/Knowledge
Previous administration experience.
Abilities/Skills
Ability to use Microsoft Office programmes.
Good attention to detail.
Good at working in a team.
Ability to communicate effectively with external customers.
Good customer service ethos.
Ability to multitask and prioritise.
Good problem-solving abilities.
Desirable
CSCS Card.
Knowledge of utility industry.
Ability to think strategically.
Negotiation skills.
Conditions of Employment
What can you expect from us
At least the cost of living pay increase every year
Company pension contributions up to 10% if employees contribute 5%
33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
Enhanced maternity, paternity and adoption pay
To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax)
Hybrid working for eligible roles
Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
#BUUK
What's the best thing about BUUK?
We asked our people.
From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.
We all matter.
Find out about our supportive culture.
Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.