Job Description
Job Location:  Cardiff
Additional Location Information: 
Salary:  From £36,517
Contract type:  Permanent
Posting End Date:  18/03/2026

 

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. 

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for Water Regulations Officer who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

This role is based at our Cardiff office and will include field based visits.

Purpose of this role

To assist the Water Regulations and Field Manager in ensuring that potable water supply systems comply with relevant legislation and guidance.

Your key responsibilities are

To maintain appropriate records and systems, document control, processes and procedures, and data management.

Own, develop and manage databases and PowerBI reporting tools for water fittings.

Monitor and track water fittings data to ensure that customers plumbing complies with the regulations.

With support from the Water Regulations and Field Manager, enforce non-conformances to ensure compliance with the Water Supply (Water Fittings) Regulations.

Provide a technical response to data requests from other departments.

Provide technical support to other teams about water quality breaches and investigations.

Carry out inspections on non-household and multi-occupancy buildings.

Assist in delivering an audit and training programme to people undertaking fittings inspections.

Assist with the programme to utilise water efficiency labelling to improve customer water usage.

Implement and monitor the water fittings enforcement policy.

Monitor and manage Water Regulations shared mailbox so that queries are responded to in a timely manner.

Liaise with external stakeholders to keep up to date with regulatory changes.

Support event teams when required.

Be a company champion for public health and the environment.

Any other duties as required by the Water Regulations and Field Manager.

Deputise for the Water Regulations and Field Manager as required.

Qualifications

Level 3 Certificate in Water Fittings Regulations Enforcement.

Knowledge of SharePoint database management and Power BI reporting.

Experience/Knowledge

An understanding of Water Supply (Water Fittings) Regulations 1999.

Abilities/Skills

Able to maintain a helpful and customer focussed work environment.

Exceptional record keeping skills are essential to ensure audit trails are maintained and contraventions are tracked.

Desirable

Technically competent on the full Microsoft suite of software.

Working towards or registered with an appropriate professional institution.

A high standard of written and verbal communication.

Conditions of Employment

You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers’ homes.
You will be required to participate in a standby rota.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).

Hybrid working for eligible roles.

Development opportunities to reach your career aspirations.

 

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.

#BUUK

What's the best thing about BUUK?

We asked our people.

 

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

 

We all matter.

Find out about our supportive culture.

 

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.